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I wanted to take the time to send you both a quick note on your wonderful team at Holden Southcenter, especially Justin Ashton.
The last few months have been extremely difficult for my family with the loss of my two brothers within months of each other. They both were the primary caregivers for my mother. My mother has been diagnosed with Alzehmeirs and has been slowly losing her memory of me and her grandkids.
With a heavy heart, my family and I went memory care facility touring to determine which facility would be the best fit. It is extremely difficult knowing that I can't care for her. I will carry this burden forever.
The first place we went to was your facility in Southcenter. Your team was extremely loving and welcoming. I felt like they would provide the greatest of care as though my mother was their family. Your team was very patient in answering all of my questions and concerns with loving responses.
We went to other places on our list but none could compare to your team. With still a heavy heart, I have reached out to Justin on several occasions. Justin has been such a support to me with every question and every concern. He has made himself available to me all hours of the day and my mother hasn't even moved in yet. I know in my heart that my mother will receive wonderful and loving care at Holden. Justin has become a part of my family. He is such an invaluable part of your team. I even told him that he is the reason why I selected Holden for my mother. The more I talk to Justin, I know that Holden is the best and only choice for her. I truly appreciate Justin so much.
I still am a bit anxious to move my mother but I know that Justin and his team will take great care of her. I will be an active part at Holden and I know your team will welcome me as they will my mother.
You have the best team at Holden, I hope they stay there for a very long time.