How Cap Sante Court Retirement Community is responding to the COVID-19 virus
Updated on March 27, 2020
We understand the concerns you and your family are experiencing with the world-wide COVID-19 health crisis – especially as you have a loved one living in our care. The pandemic's potential impact on the elderly population is of utmost concern to every one of us at Cap Sante Court Retirement Community. Everything we do is focused on protecting your loved one's health and safety. That's why we have enacted additional preventive measures in our communities beyond our historically stringent standards.
One preventative measure enacted to help protect our residents against the spread of COVID-19 is a visitation restriction effective immediately. We will continue to closely monitor the recommendations followed by state, local, and federal agencies, including the Centers for Disease Control and Prevention (CDC).
Our Current Procedures for Visitors
- Visitation will be limited to those who are visiting a loved one who is receiving end-of-life care, those who are visiting a loved one whose visits are essential for the individual's emotional well-being and care, or those who are designated as "essential personal," including those who are medically or operationally necessary. This includes but is not limited to community staff, outside medical personal, and emergency response personnel.
- All visitors entering our community will be screened upon entry for symptoms of COVID-19 such as a respiratory infection that includes fever, cough, shortness of breath or sore throat, if there has been any contact with someone who has a confirmed case of COVID-19 or under investigation within the last 14 days, or any international travel within the last 14 days to countries with sustained community transmission.
What We're Doing
Every year, flu season always triggers a heightened vigilance toward our residents' health and our operational oversight. Because of this new virus, we have instituted a more extensive range of additional procedures and practices to help ensure the well-being of our residents and employees. These include:
- Re-educating our staff on best infection control practices in managing daily tasks throughout our community – i.e., handwashing, increasing the frequency of disinfecting all surfaces, tools and utensils, especially high-touch surfaces
- Screening staff upon arrival for COVID-19 symptoms daily and direct any staff who may be sick to stay home
- Posting updated signage about infection control protocol throughout communities
- Increasing the monitoring of the resident's health status
- Conferring with healthcare partners and providers to address unique care needs and monitoring
- Suspending communal dining and delivering meals to residents' rooms.
- Monitoring closely with the CDC, state and local health department and implementing additional measures and protocols specific to limiting the spread of COVID-19
- Encouraging opportunities for residents to connect with families through video and other digital technologies
- Suspending large group activities and outings
- Providing regular updates to residents and families
This is a rapidly changing situation, so we are continually monitoring communications from the CDC, the World Health Organization, and state departments of public health. We will adjust our operations, as appropriate and mandated, in this rapidly changing environment.
If you are feeling ill and are unsure if you have COVID-19, please visit the CDC's "What To Do if You Are Sick" website at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html.
Please don't hesitate to email us at firstname.lastname@example.org with any questions or concerns. Thank you for placing your trust in us to care for your loved one. We are here for your loved one, and we are here for you.