COVID-19 banner for Sage Glendale

We have recently released Phase 2 guidance for re-opening our communities.  Monday, March 8 2021, the CDC released new guidance for fully vaccinated people.  We have provided the link to the guidance below as well as information from this guidance that we think is important.  Of importance to note is that the guidance for vaccinated people meeting without masks with other vaccinated people does not apply to our communities.  The CDC guidance related to this is:

“CDC recommends that fully vaccinated people continue to take these COVID-19 precautions when in public, when visiting with unvaccinated people from multiple other households, and when around unvaccinated people who are at high risk of getting severely ill from COVID-19.”

You can find this guidance here:

The choice to be vaccinated, while important to public health, is also resident choice, which we respect.  In order to keep all residents and staff protected, vaccinated and unvaccinated, we will be following the Milestone Phase 2 Guidance.  The below bullet points highlight specific guidance related to fully vaccinated visitors:

  • Fully vaccinated visitors may visit with a fully vaccinated resident, in-apartment, without the wearing of masks. 
  • Fully vaccinated resident visits with fully vaccinated visitors are required to be scheduled in advance, with a set time limit, to accommodate other visitors.  This enables us to monitor the number of outside visitors in the community and maintain social distancing.
  • Fully vaccinated visitors of fully vaccinated residents may have brief, limited physical contact with the resident (e.g., a brief hug, holding hands, assisting with feeding or grooming).
  • Visits for residents who share a room should be conducted in a separate indoor space or with the roommate not present in the room (if possible), regardless of the roommate's vaccination status.
  • Indoor tours are allowed if approved by your county “tier” schedule.  Masks are required while on a tour and potential residents should NOT socialize with current residents.
  • Residents that are vaccinated that leave the community do NOT need to quarantine upon return.
  • We will continue monitoring residents, staff and visitors for symptoms.
  • We will continue our COVID-19 cleaning and infection prevention measures.

We appreciate your patience as the guidance is continually evolving and can change based upon local health department guidance.  We will do our best to keep you informed.  If you would like more information regarding the importance of the COVID-19 vaccine, you may find it here:

How Sage Glendale are responding to the COVID-19 virus

Updated on 2021-08-02 12:40:17 -0700

We understand the concerns everyone is experiencing with the world-wide COVID-19 health crisis. The pandemic of COVID-19 potential impact on our residents is our concern for us at Sage Glendale. Our plan is focused on protecting our residents and staff member's health and safety. We have enacted additional preventive measures in our communities beyond our historical standards.

Every year, flu season triggers a heightened vigilance toward our residents' health and our operational oversight.  Our community preparedness plan for the pandemic of COVID-19 reflects  additional procedures and practice to demonstrate our focus on  the well-being of our residents and employees that  include:

  • Re-educating our employees on infection control practices in managing daily tasks throughout our community – i.e., handwashing, increasing the frequency of disinfecting all surfaces, including  high-touch surfaces
  • Screening employees upon arrival of each shift  for COVID-19 symptoms daily
  • Direct any staff who may be sick to stay home
  • Screening all visitors and suppliers for risk characteristics, i.e., recent travel experience, signs of symptoms of COVID-19.
  • Posting updated signage about infection control protocol throughout communities
  • Increasing the monitoring of the resident's health status
  • Collaboration with healthcare partners and providers to address unique care needs and monitoring
  • Compliance with the Centers for Disease Control and Prevention (CDC), state and local health department and implementing additional measures and protocols specific to limiting the spread of COVID-19
  • Encouraging opportunities for residents to connect with families through video and other digital technologies
  • Establish a point of entry and exit for communities
  • Suspending large group activities and outings
  • Providing regular updates to residents and families

To further limit the spread of this virus, we are implementing a restriction on all visitors except community staff, healthcare professionals, and other essential individuals. Tours are still available and happening if screening for COVID-19 is filled out. If this is not possible, virtual tours are also available.

This is a rapidly changing situation, so we are continually monitoring communications from the CDC, the World Health Organization, and state departments of public health. We will adjust our operations, as appropriate and mandated, in this rapidly changing environment.

Compassionate Care Visitor Program

Although social distancing and physical separation are still important to keep our residents safe, we are taking steps to combat the unintended consequences of prolonged social isolation and to maintain overall health and wellbeing. We are pleased to announce the planned implementation of a new Compassionate Care Visit program.

This program is established in coordination with local, state and regulatory guidelines for visitor restrictions which may allow certain visitors for residents from outside our community, necessary for those residents with Hospice services, or essential for the wellbeing or psychosocial support of residents as a result of social isolation related to COVID-19. Listed below are some of the guidance criteria we will use:

Compassionate Care Visits shall schedule appointments, a minimum of 24-hours in advance, during hours designated by the Executive Director/Designee and visits are limited to 10% of the total community current occupancy. If you are feeling ill and are unsure if you have COVID-19, please visit the CDC's "What To Do if You Are Sick" website at

For the latest information that AHCA/NCAL has to share about COVID-19, visit

Please don't hesitate to contact us at with any questions or concerns.