Learn more about our emergency response to COVID-19.
APPLICABILITY: Milestone owned and/or managed communities
Since the COVID-19 pandemic began in early 2020, we at Milestone Retirement Communities have been especially vigilant in our commitment to addressing the many challenges it has brought to our communities. Today our commitment continues, as we strive to maintain the best living and working environment for everyone. To that end, we are instituting new guidelines to address the continuing spread of COVID-19 (SARS-CoV-2) and the mutation of the variants, such as Delta.
Beginning September 30, 2021, all current and new employees of Milestone Retirement Communities and those managed by us will be required to be fully vaccinated for COVID-19. This requirement is to protect and preserve the health, safety, and welfare of those vulnerable residents living in our communities and the staff who care for them. Accommodations will be considered for current employees and employment candidates post enforcement date.
The vaccination mandate does not apply to Milestone residents or their personal visitors and guests. However, some states are and have enacted directives requiring proof of vaccination or recent (within 72 Hours) negative COVID Test prior to those visiting residents on campus. On a positive note, since we began offering on-site vaccine clinics to our residents, an overwhelming majority of residents have chosen to be vaccinated against COVID-19. Unless otherwise indicated by state/local or other regulatory agencies, this policy does not apply to state/local government employees, vendors, or independent contractors who provide services and support to our managed communities.
We at Milestone believe in supporting and following the guidelines of the CDC and state/local agencies. Recently the U.S. Department of Health and Human Services announced a plan to begin offering COVID-19 booster shots in the fall. Milestone will keep residents informed on upcoming booster clinics at the communities. Visit the CDC website to read more about the booster.
According to the CDC, vaccination against COVID-19, together with following COVID-19 safety precautions, is the most effective way to protect individuals against COVID-19 infection and prevent further COVID-19 transmission to others. Visit the CDC website to learn more.
COMMUNITY ACTIVITIES DURING COVID
All Milestone communities have been implementing a phased reopening since vaccinations became available. The reintroduction has involved bringing back activities, events, dining, services, and increased visitation. Please be aware that each community is assessing the viability of in-person events on an ongoing basis. Many communities also continue to offer tours and events virtually for prospects.
Our communities continue to follow guidance from their local/state health authorities and the CDC about masking, social distancing, and other COVID-related precautions.
Visitors are being welcomed to all communities. If visiting a loved one, we recommend you contact the community for the latest information on this policy as new directives specific to visitation criteria may change during this pandemic. Should you have any questions regarding a specific community, don't hesitate to get in touch with the Executive Director at the community
We have recently released Phase 2 guidance for re-opening our communities. Monday, March 8 2021, the CDC released new guidance for fully vaccinated people. We have provided the link to the guidance below as well as information from this guidance that we think is important. Of importance to note is that the guidance for vaccinated people meeting without masks with other vaccinated people does not apply to our communities. The CDC guidance related to this is:
“CDC recommends that fully vaccinated people continue to take these COVID-19 precautions when in public, when visiting with unvaccinated people from multiple other households, and when around unvaccinated people who are at high risk of getting severely ill from COVID-19.”
You can find this guidance here:
The choice to be vaccinated, while important to public health, is also resident choice, which we respect. In order to keep all residents and staff protected, vaccinated and unvaccinated, we will be following the Milestone Phase 2 Guidance. The below bullet points highlight specific guidance related to fully vaccinated visitors:
We appreciate your patience as the guidance is continually evolving and can change based upon local health department guidance. We will do our best to keep you informed. If you would like more information regarding the importance of the COVID-19 vaccine, you may find it here:
Updated on 2021-09-20 14:43:06 -0700
Dear Residents and Families,
It has certainly been a long year as we have battled COVID-19 throughout our cities, states and nationally and it has taken an enormous drain on the entire population. We are now, for the first time seeing what we believe is tangible progress toward being able to open up various aspects of our business while we work toward more ‘normalized’ ways of living. It is incumbent that we address the relaxation of some of the protocols we have had to undertake in a conservative manner as we ‘test the waters’ of the COVID-19 spread. We have and will continue to carefully modify our processes and want to give you the current update as we see it today.
Various counties and states are adjusting their guidance about visitation and what Personal Protective Equipment is needed to control the virus spread as best we can. We are hopeful that this is just the beginning of the changes that you will see in the near future and if we all do our part; we can continue to see the downward numbers of positive cases throughout the land.
In response, we are revising our visitation policy to permit indoor visits at the community, but we will need to follow some guidelines for that visitation to occur and some planning will be needed ahead of time. We continue to follow the local HD and CDC guidance. Below are some of the important parts of the visitation practice:
Prerequisites include, but are not limited to:
Indoor visits may be determined by the COVID-19 county positive rate. Counties with less than 5% (Low) positivity rate or 5-10% (Medium) positivity rate may allow indoor visits. Counties with a 10% or higher positivity rate will be limited to Compassionate Care Visits.
Required visitor precautions include:
For Communities that are limited to Compassionate Care Visits due to County positivity rate, in addition to the above:
There are many protocol requirements to visitation in this environment and they can change anytime there is an outbreak or as the pandemic exposure continues to improve. We certainly hope it is the latter, but this is new to us and making sure that we are taking the steps deemed necessary is vital for the health of all.
We are happy to answer specific questions you may have and you can reach out to us at your convenience for further guidance. If you have further questions, please email the community at their families@ address or go to the community web page and select the "Connect with Us" button.
We appreciate your understanding in our ever-evolving situation and wish you well.
Chief Operating Officer